Privacy Policy

Effective date: 2026-07-17

This Privacy Policy explains how UrbanShops LLC ("we," "us," or "our"), the operator of the Bare Brow Co website at barebrowco.com (the "Site"), collects, uses, shares, and protects your personal information when you visit the Site, place an order, or communicate with us.

1. Who we are

Bare Brow Co is a brand operated by: UrbanShops LLC 30 N Gould ST STE R Sheridan, WY 82801 United States Email: support@barebrowco.com

UrbanShops LLC is the entity responsible for the personal information collected through the Site (the "data controller" under applicable privacy laws).

2. Information we collect

We collect the following categories of information:

Information you provide directly

• Contact details: name, email address, phone number
• Shipping and billing address
• Payment information (processed securely by our payment processor; we do not store full card numbers)
• Order details and purchase history
• Communications with our customer support team
• Marketing preferences and subscription status

Information collected automatically

• Device and browser information (IP address, browser type, operating system, device identifiers)
• Usage data (pages viewed, links clicked, referring URLs, time spent on the Site)
• Cookies and similar tracking technologies (see Section 5 below)

Information from third parties

• Payment confirmations from our payment processors
• Order and delivery updates from our shipping partners
• Analytics and marketing data from services such as Google Analytics and Meta Pixel
• Reviews and social media interactions where you engage with our brand publicly

3. How we use your information

We use your personal information to:

• Process, fulfill, and deliver your orders
• Communicate with you about your orders, questions, and account
• Send marketing emails and promotional content (only where you have opted in — you can unsubscribe at any time via the link in each email)
• Improve the Site, our products, and the customer experience
• Detect, prevent, and address fraud, security issues, and abuse of the Site
• Comply with our legal obligations and enforce our Terms of Service

4. How we share your information

We do not sell your personal information. We share it only with the following categories of recipients:

• Shopify — our e-commerce platform provider, which hosts the Site and processes order data
• Payment processors — such as Shopify Payments, to process transactions securely
• Shipping and fulfillment partners — to deliver your orders to you
• Marketing and analytics providers — to understand how the Site is used and to run our advertising
• Professional advisors — such as accountants, lawyers, and auditors, where necessary
• Legal and regulatory authorities — when required by law, court order, or to protect our legal rights

We require our service providers to protect your information and to use it only for the purposes we specify.

5. Cookies and tracking technologies

The Site uses cookies and similar technologies for essential functionality (e.g., keeping items in your cart), analytics (understanding how visitors use the Site), and marketing (personalizing ads). You can control cookies through your browser settings. Disabling cookies may limit certain Site functionality.

Where required by law, we will request your consent before setting non-essential cookies.

6. Your rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct inaccurate or incomplete information
• Deletion — request deletion of your personal information
• Opt out — unsubscribe from marketing communications at any time
• Objection — object to certain types of processing
• Portability — request a copy of your information in a portable format
• Restriction — request that we limit how we use your information

To exercise any of these rights, contact us at support@barebrowco.com. We will respond within the timeframe required by applicable law.

California residents (CCPA/CPRA)

Under California law, you have the right to know, delete, correct, and opt out of the sale or sharing of personal information. UrbanShops LLC does not sell personal information as defined by the CCPA.

European Economic Area, UK, and Swiss residents (GDPR)

Under the GDPR and equivalent laws, you have rights including access, rectification, erasure, restriction of processing, data portability, and objection. The legal bases we rely on to process your information are:

• Contract — to fulfill your orders and provide our services
• Legitimate interests — to improve our products, prevent fraud, and market to existing customers
• Consent — where you have opted in to marketing communications or non-essential cookies
• Legal obligation — to comply with tax, accounting, and consumer protection laws

You have the right to lodge a complaint with your local data protection authority.

7. Data retention

We retain your personal information for as long as needed to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically kept for at least seven years for tax and legal compliance. Marketing data is kept until you unsubscribe or become inactive.

8. Data security

We use industry-standard security measures to protect your personal information, including encryption in transit, restricted access, and secure hosting through Shopify. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

9. International transfers

Bare Brow Co is operated from the United States by UrbanShops LLC. If you access the Site from outside the United States, your personal information will be transferred to and processed in the United States, which may have different data protection laws than your country. Where required, we use appropriate safeguards for international transfers, such as Standard Contractual Clauses.

10. Children's privacy

The Site and our products are not directed at children under 13 (or the equivalent age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it promptly.

11. Third-party links

The Site may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on the Site with a new effective date. If we make material changes, we will notify you by email or by a prominent notice on the Site.

13. Contact

For questions about this Privacy Policy or to exercise your rights:

UrbanShops LLC 30 N Gould ST STE R Sheridan, WY 82801 United States support@barebrowco.com